Kala Siam
Satisfied watch repair customers in Bangkok

Customer Reviews

What People Say After Collecting Their Watches

Reviews from customers in Bangkok and visitors from further afield, across all three of our services.

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4.9

Average Rating

200+

Customer Reviews

1,200+

Pieces Serviced

7

Years in Bangkok

From Our Customers

Recent Reviews

NS

Nattaporn S.

Bangkok, Thailand

Brought in my grandfather's Seiko 5 after it hadn't run properly for about three years. Aran looked at it, explained the timing was quite far off and the movement hadn't been serviced in a long time. We agreed on a full overhaul. The watch now keeps better time than my phone — and the condition note he provided was more thorough than I expected.

Vintage Overhaul · May 2025

MP

Michael P.

Melbourne, Australia (visiting Bangkok)

I noticed my Tissot was losing about two minutes a day. Found Kala Siam while staying near Silom. Chai at the front desk explained what the regulation service involved, told me it would take two days, and it was ready on time. The before and after timegrapher results were genuinely interesting to see. Good workshop, easy to communicate with in English.

Timing Regulation · May 2025

WC

Warisa C.

Thonburi, Bangkok

Battery and seal replacement for a water-resistant Citizen I use when swimming. The service was done the same afternoon I dropped it in, which I hadn't expected. They mentioned the gasket on the pushers was starting to harden and replaced that too — it would have been easy to skip but they didn't. Would be five stars but I had to wait a little longer than the initial estimate.

Battery & Seal Care · April 2025

AT

Apirak T.

Sukhumvit, Bangkok

Kala Siam overhauled a 1968 Omega Seamaster that's been in the family for two generations. I was nervous about leaving it anywhere. Aran photographed it at intake, walked me through what he'd found inside after disassembly, and discussed which worn parts needed replacing versus which could continue a little longer. Three weeks later, the watch runs beautifully. The handover note was detailed and honest.

Vintage Overhaul · April 2025

SK

Supranee K.

Chiang Mai (visited Bangkok)

I dropped off two quartz watches at the same time — both needed batteries. They were done quickly and the staff explained the condition of each watch briefly when I collected them. Nothing dramatic, just honest notes. Small workshop with a calm atmosphere. I'll bring my husband's mechanical watch next time we're in Bangkok.

Battery & Seal Care · May 2025

JL

Jean-Louis F.

Paris, France (expat in Bangkok)

I had the timing regulation done on a mid-range Swiss watch that had been running about 15 seconds fast per day. The result after regulation was around +3 seconds — a sensible improvement. The technician was clear that this was about as good as the movement would do given its age. That kind of straightforward assessment is more useful than over-promising.

Timing Regulation · May 2025

Case Studies

A Closer Look at Three Jobs

The Situation

Family Longines, unworn for 15 years

A customer brought in a 1970s Longines belonging to her late father. The watch had not run for over a decade and the dial showed some moisture spotting. She was unsure whether it was serviceable.

What Was Done

Full overhaul, parts discussion

Intake assessment showed a dried-out movement with a worn mainspring. We discussed options before starting. Overhaul proceeded with mainspring replacement; the dial moisture spotting was noted but not addressed as she preferred to keep the original appearance.

The Outcome

Running again, family piece preserved

After three weeks and multi-day timing observation, the watch ran at +8 seconds/day in normal position. The customer was pleased it was wearable again without losing its original patina. "You explained everything and then left the decisions to me."

The Situation

Dive watch battery, concern about water resistance

An Australian diver staying in Bangkok for two weeks needed a battery replacement on his daily dive watch. He was concerned about water resistance integrity after the service — he uses the watch at depth.

What Was Done

Battery, full gasket set, pressure test

We replaced the battery, fitted a full set of fresh gaskets including crown tube, and carried out a pressure test to 10 bar. The watch passed comfortably. We noted the original crown showed minor thread wear and advised monitoring it.

The Outcome

Same-day service, dive-ready

Done the same afternoon. The customer received the pressure test figures and a written note on the crown condition. "I wasn't expecting them to test it properly — most places just swap the battery and hand it back."

Find Us

Workshop Details

47 Charoen Krung Road, Bang Rak, Bangkok 10500
Monday – Saturday: 10:00 – 18:30
Sunday: Closed

Walk-ins are welcome during opening hours. If you'd like to discuss a specific piece before coming in, send us a message and we'll respond the same day.

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Credentials

Professional Background

WOSTEP Technical Foundations

Aran Kittisak, head watchmaker

4.9 / 5.0 Average

Based on 200+ customer reviews

Collector Community Recommended

Thai watch collector forums, since 2020

Charoen Krung Craft Guide

Featured workshop, 2023

Your Watch, Our Attention

We'd Be Glad to Look at Your Piece

Drop us a message with a brief description of your watch and what you've noticed. We'll respond with an honest first assessment and let you know which service is most likely to help.

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